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After you have requested your loan, visit the Loan Entrance Counseling website and answer a few simple questions regarding your rights and responsibilities as a borrower.  Parent and Graduate PLUS borrowers are required to complete PLUS loan counseling when an appeal is requested or an endorser is sought.  Once completed, the results will be electronically sent to our department.  Typically, these results will reach us on the next business day.  Please allow sufficient processing time.

This is the electronic equivalent of endorsing your loan. Without a master promissory note on file, your loan application is incomplete and you cannot count this loan as accepted aid and your loan will not disburse. The master promissory note is good for ten years except for PLUS loans that have an endorser.  Every endorsed loan requires a separate MPN.  To sign, simply click on the embedded link found below.

Graduating students: Loan exit counseling is a part of the clearance process for graduation. You will receive an email and an information packet from our office regarding your loans 2-3 weeks before graduation. You will need to complete exit counseling for any and all federal loans you have taken while at Andrews before you can be cleared for graduation tickets and diploma/transcript release.

Part-time students: Any student dropping below half-time enrollment for any reason will need to complete exit counseling for any and all federal loans taken while at Andrews. There is a 6 month grace period for federal loan repayment which will begin when enrollment drops below half-time. This could also occur if you take a semester off or transfer to another school. Contact your financial advisor for more information.

• Perkins Loan Exit Counseling (students will receive an instructional email from loan servicer with link & Heartland key to complete)