Minimum System Requirements
These minimum requirements must be met on your iOS or Android mobile device in order to authenticate with Duo:
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You must have a screen lock enabled on the mobile device which can be in the form of a password, PIN, pattern, a fingerprint/Touch ID, or Face ID. To add a screen lock, follow the directions specific to your device:
- Android -
- iOS -
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The minimum required operating system version:
- Android devices - See
- iOS devices - See
If your device does not meet the above requirements, please contact the ITS Helpdesk: helpdesk@andrews.edu or 269-471-6016.
- Phone: 269-471-6016
- Email: helpdesk@andrews.edu