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When you record videos in Zoom, you can turn on the Zoom option to create live transcripts. The transcripts will be saved to Panopto and can be accessed from the videos' captions tab. I included the instructions below for Zoom.

Unfortunately, we currently do not provide software to transcribe pre-recorded videos in-house. However, Panopto can transcribe your pre-recorded videos at $1 per minute (the process will take four days). Contact dlit@andrews.edu, if you are interested.

Zoom Live Transcribe and Captioning Instructions (video)
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1. Go to and sign in to your Zoom account.
2. Click on Settings from the menu on the left.
3. Look for "Closed captioning" under the "In Meeting (Advanced)" header.
4. check the box for Enable live transcription service to show transcript on the side panel in-meeting and click "Save."
5. Look for "Save Captions" and enable the toggle for Allow participants to save fully closed captions or transcripts

6. Now, when you record your Zoom meetings, you can turn on the "Live Transcript" feature by clicking Enable Auto-Transcription, which will create the transcript as the meeting progresses and save it as a caption to Panopto.

7. From Panopto, you can access the caption once you open your video and click the "Captions" tab.

8. Finally, you can view, download, or upload new captions for your video from its settings page. Hover over the video and click "Settings," then select the "Captions" option from the menu on the left side.